Privacy Policy – Jay Benjamin

Last Updated: October 6, 2025

1. Introduction

Welcome to the privacy policy for Jay Benjamin. This policy describes how your personal information is collected, used, and shared when you visit, use services from, or make a purchase from jaybenjamin.com (the “Site”).

2. Who We Are

Our website address is: https://jaybenjamin.com. This business is operated as “Jay Benjamin” in Guilford County, North Carolina, USA.

3. Information We Collect

We collect information about you in a few different ways:

a) Information You Provide to Us Directly:

Contact & Booking Forms: When you book a lesson, consultation, or contact us through a form, we collect personal information such as your name, email address, and phone number.
Account Creation: When you create an account on our Site, we collect your name, username, password, and email address.
E-commerce Purchases (WooCommerce): When you make a purchase from our shop, we collect information needed to process your order, including your name, billing address, shipping address, email address, and phone number.
Newsletter Subscription: When you sign up for our newsletter, we collect your name and email address.
Comments: When you leave comments on the site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help with spam detection.

b) Information We Collect Automatically:

Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to collect information about your browsing activity, device type, and IP address. This helps us understand how you interact with our Site and provides data for analytics and advertising.
Analytics Data: We use Google Analytics to collect data about your use of the Site, such as the pages you visit and the time you spend on them.

c) Information from Third Parties:

Payment Information: We use third-party payment processors (Stripe, PayPal, and Square) to handle transactions. Your payment details (like credit card numbers) are provided directly to them. We do not store your full payment card information on our servers.

4. How We Use Your Information

We use the information we collect for various purposes, including to:

Fulfill any orders placed through the Site (including processing payments and arranging for shipping or digital delivery).
Schedule and manage your bookings and lessons made through LatePoint.
Communicate with you, respond to your inquiries, and provide customer support.
Send you marketing communications, such as our newsletter, if you have opted-in.
Screen for potential risk or fraud.
Improve and optimize our Site using analytics to understand how our customers browse and interact with the Site.
Provide you with targeted advertisements or marketing communications (remarketing) based on your visit.

5. How Your Information Is Shared

We do not sell your personal information. We may share your information with trusted third parties to help us operate our Site and provide our services, such as:

Payment Processors: Stripe, PayPal, and Square to process payments.
Analytics Providers: Google Analytics to help us understand our Site traffic.
Advertising Platforms: Third-party advertising networks like Meta (Facebook/Instagram) and TikTok that use tracking pixels to serve relevant ads.
Shipping Carriers: To fulfill orders for physical products.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies (like web beacons and pixels) to provide functionality, for analytics, and for advertising purposes. Cookies are small data files that are placed on your device. You can control and manage cookies through your browser settings.

7. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos from YouTube, audio from Smule, tabs from Ultimate Guitar, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

8. Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To exercise these rights, please contact us at the email below.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@jaybenjamin.com.